Shipping policy

Shipping & Pickup Policy

Thank you for shopping with Cozy Home Candles and More! We take pride in creating handmade products and carefully packaging every order.

Shipping Rates

  • Standard Shipping: $9 flat rate

  • FREE Standard Shipping: On orders of $75 or more

  • Express Shipping: $15, when available at checkout

Shipping charges and any applicable taxes are displayed at checkout.

Processing & Delivery Times

Because our products are handmade, please allow time for your order to be prepared and packaged.

Once shipped, estimated delivery times are:

  • Standard Shipping: 3–5 business days

  • Express Shipping: 1–2 business days

Delivery estimates do not include order preparation time. Shipping times may vary due to carrier delays, holidays, or weather conditions.

Free Local Porch Pickup

We offer FREE porch pickup in Evansville, Indiana!

Select the pickup option during checkout. You'll receive a notification when your order is ready, along with pickup instructions.

Please wait until you receive your ready-for-pickup notification before arriving.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can help resolve the issue.

For additional information, please review our Return & Refund Policy.

Questions?

If you have questions about shipping or pickup, please contact Cozy Home Candles and More through our website or reply to your order confirmation email.